Skechers

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Skechers FAQ

What makes Skechers shoes different from other footwear brands?

Founded in 1992 by Robert Greenberg and his son Michael, Skechers was initially established to focus on utility-style boots and skate shoes, reflecting the relaxed California lifestyle that influenced its early designs. However, the brand soon pivoted to embrace a wider range of footwear styles, rapidly gaining popularity and expanding its market presence.

By the late 1990s, Skechers had established itself as a major player in the casual footwear market and began diversifying into athletic footwear.

In the early 2000s, Skechers broadened its appeal with the introduction of its now-iconic sneaker line. The brand gained further attention through celebrity endorsements and advertising campaigns featuring popular stars, enhancing its image as a trendy and youthful brand. This period also saw Skechers venturing into a variety of niche markets, including shoes designed for specific work and lifestyle needs.

The company has been at the forefront of designing shoes that offer enhanced comfort and support, incorporating features such as memory foam insoles and advanced cushioning materials. Skechers' Goga Mat and Air-Cooled Memory Foam are examples of technologies that have set new standards in footwear comfort.

How can I determine the right size of Skechers for me?

To find your perfect Skechers fit, refer to our size guide available on each product page. Measure your foot from heel to toe while standing on a flat surface. Compare your measurement with our size chart to determine the best size for you. If you're between sizes, we recommend sizing up for a more comfortable fit.

Are Skechers suitable for specific activities or sports?

Yes, Skechers offers a variety of shoes designed for specific activities, including running, walking, golf, and workouts at the gym. Each range is engineered with specialised technology and materials to enhance performance, comfort, and durability, catering to the specific demands of different sports and activities.

Can Skechers shoes be washed?

Many Skechers shoes, especially those made with mesh fabric, are machine washable. However, it's crucial to check the care instructions on the product page or inside the shoe for specific guidance. We recommend washing them on a cold, gentle cycle and air-drying to ensure they maintain their shape and integrity.

What is the return policy for Skechers purchased from Deichmann UK?

Deichmann UK offers a hassle-free return policy. If you're not completely satisfied with your Skechers purchase, you can return unworn shoes for a full refund or exchange. Please ensure the shoes are in their original condition and packaging. Refer to our Returns & Exchanges page for more details.

How do I care for my Skechers to ensure they last?

Proper care can significantly extend the life of your Skechers. We recommend using a soft-bristled brush to remove any surface dirt. For deeper cleaning, follow the specific care instructions provided for each pair. Avoid exposing your shoes to extreme heat or direct sunlight for prolonged periods to prevent damage.

Do Skechers offer any technology for foot support and comfort?

Yes, Skechers incorporates several innovative technologies in their shoes, including Air-Cooled Memory Foam for pressure relief and comfort, Goga Mat technology for high-rebound cushioning, and Arch Fit, designed with podiatrist-certified arch support. These technologies ensure that you enjoy comfort and support with every step.

How does the price of Skechers compare to other footwear brands?

Skechers offers competitive pricing without compromising on quality or comfort. The brand provides a wide range of options across various price points to suit different budgets, ensuring that everyone can find the perfect pair of comfortable, stylish, and durable shoes.

How often does Deichmann stock new Skechers designs?

We continuously update our Skechers collection to bring you the latest styles and technologies. We regularly introduce new arrivals each season, ensuring you have access to the most current trends and innovations from Skechers.

How can I make sure the Skechers I'm purchasing are genuine?

Purchasing from Deichmann UK, an authorised Skechers retailer, ensures that you are buying only genuine Skechers footwear. Our Skechers collection is sourced directly from the brand, guaranteeing authenticity, quality, and access to the latest styles.

What should I do if I have a problem with my Skechers order?

If you encounter any issues with your Skechers order, such as receiving the wrong size or a defective product, please contact our customer service team immediately. We are committed to resolving any problems quickly and efficiently, ensuring your satisfaction with your purchase.

How do I keep up with the latest Skechers trends and releases?

To stay informed about the latest Skechers trends, releases, and exclusive offers from Deichmann UK, sign up for our newsletter and follow us on social media. We regularly share updates, styling tips, and exclusive promotions to ensure you don't miss out on anything new from Skechers.