Payment

Which Credit/Debit cards can I use?

The Deichmann online shop accepts the following credit cards:

• Visa
• MasterCard
• Maestro

Your card will only be charged when your order is despatched. In case of returning any items, the relevant amount will be credited to your card when they have arrived at our end.

As an additional security measure we offer the 3D-Secure process “Verified by Visa” and “MasterCard SecureCode”. Once you have entered your Visa or MasterCard details into the order, we will connect you to your credit card provider, where you can confirm your identity by means of a personal code. The credit card payment will only be carried out if your authentication has been successful. The purpose of this additional security level is to prevent the misuse of credits cards by stolen or duplicated cards.

For you own safety, we would recommend asking your credit card provider about the new 3D-Secure process and to register your card as soon as possible.

What is PayPal?

PayPal is an online payment service you can use to pay for your online purchases securely, simply and quickly. PayPal is a subsidiary of eBay. Other than eBay, you can use PayPal in approximately 160,000 shops in Europe, including the Deichmann Online Shop.

And this is how it works: You enter your details into a PayPal account. Within the Deichmann order, you simply select PayPal as the payment method. After sending your order, you enter your email address and personal password in the PayPal screen and confirm your payment.

Using PayPal, you pay for your purchases without entering your bank details or credit card number within the order (because your details are already saved in your PayPal account).

If you haven’t got a PayPal account, you can get information here how to set one up.
 

Can I pay by direct debit?

Unfortunately, the Deichmann Online Shop is not able to offer direct debiting. However, you have the option to use PayPal to pay by direct debit.

If you haven’t got a PayPal account, you can get information here how to set one up.

Will Deichmann carry out a credit check?

Card transactions will be authorised with the card issuer. Deichmann does not carry out a credit check. However, Deichmann reserves the right to exclude customers from purchasing online if they were involved in fraudulent actions in the past.
 

Is paying in the Deichmann Online Shop secure?

The security of your data is Deichmann’s utmost priority. Your payment details are only used to process the payment of your order. Deichmann uses so-called SSL encryption (Secure Socket Layer) to transfer your personal data. You will find further information on this subject in the chapter “Technology” and in our data protection provisions.

In addition, we provide the new security methods "Verified by Visa" and "MasterCard SecureCode" for credit & debit card payments. For you own safety, we would recommend asking your card provider about using the new 3D-Secure process and to register your card as soon as possible.