Product information
How do I find specific products??
Our website offers you two options to search for products:
Click on the main menu items "Women", "Men", "Kids" and then refine your search using the filters until you find the products you want.
Enter the article number or product name/type in the search field. You will then see all the products and information available for the criteria matching your search.
How do I find out the availability of a specific product in Deichmann brick-and-mortar stores?
You can check the availability of a specific product on our website by opening the detailed product preview using the "Find in store" button, or you can enquire about a specific item in person or by phone at any DEICHMANN store.
Can all the products available on the website also be bought in DEICHMANN stores?
All products available on the website can also be bought in DEICHMANN stores - except for the Online Exclusive collection. However, the availability may vary from store to store (products may be sold out in some stores, etc.). We would therefore recommend that you check whether the products are available in your chosen store before visiting the store using our "Store Locator" or by calling the store.
Can the prices of products on the website and stores differ?
Usually there are no differences between the price on the website and in brick-and-mortar shops. However, there may be differences for time-limited promotions, e.g. for online-only or in-store-only discount promotions. However, the price that is confirmed by the customer when placing the order is always valid.
What do the individual product designations mean?
XXL: in addition to the standard sizes, this product is also available in oversized sizes
XXS: in addition to standard sizes, this product is also available in small sizes
% DISCOUNT: this product is offered at a discounted price
ONLINE EXCLUSIVE: this product is only available on the website