Product Information
How do I items on the DEICHMANN website?
You can quickly and easily find your desired item in two ways:
1. Explore the categories Women, Men, or Kids in the menu and use the filters to narrow down your search.
2. Use the search function with the DEICHMANN product number (7 or 8 digits) or keywords like product name, type, trend, brand, or colour. We will show you all matching items and information.
Can I search for stock in-store on the website?
You've found your new favourite shoe, but your size isn't available? Or would you prefer to try on the shoe in the store? Simply click on "Check store stock" below the selected shoe. Choose your size, enter your postcode or location, and we'll immediately check if the product is available in your nearest DEICHMANN store.
What can I do if the item I want is sold out online?
Under each item (except the ONLINE EXCLUSIVE collection), you will find the link "Check availability in store". There you can easily check if your desired item is still available in a DEICHMANN store near you. Choose your size, enter your postcode or location, and we will check for you if the item is in stock at your nearest DEICHMANN store.
Prefer to buy online? Use our 'Notify Me' feature and we'll send you an email notification once the item in your desired size is back in stock.
Are all products in the online shop also available in the store?
Generally, you can purchase items that you see in the DEICHMANN online shop in the stores as well. The exception is our ONLINE EXCLUSIVE collection. These items are marked with a corresponding note "Online Exclusive." This includes some items in special sizes (oversized or undersized) or widths (e.g. additional widths in elefanten shoes or extra shaft widths in boots).
Are there price differences between the online shop and the stores?
Generally, the prices in our online shop and in the stores are the same. However, it may happen that certain discount promotions are only available online or only in the store. Also, individual pairs, where only one size is left, may be reduced differently.
What do the individual product designations mean?
NEW: This item is brand new in our DEICHMANN range
XXL: in addition to the standard sizes, this product is also available in oversized sizes
XXS: in addition to standard sizes, this product is also available in small sizes
% DISCOUNT: this product is offered at a discounted price
ONLINE EXCLUSIVE: this product is only available on the website
Can I have my recently viewed items displayed again?
Certainly! All items you have recently viewed can always be found at the bottom of the product pages in the "Recently Viewed" section. Not sure yet if you want to order an item? Simply add your favorites to the wishlist. Sign in to save items in your account and make a note for your next purchase. Please note that items on the wishlist are not reserved as binding.